Shipping policy
Shipping and Returns
All prints are made to order so once designed, which can take up to a week, all orders are usually despatched within 1-3 working days (not including weekends). This means overall we ask you to give us between 1-2 weeks, especially during busy periods such as christmas.
Please allow extra time if you have purchased during a promotion.
All A5, A4 and A3 orders are sent via First Class Royal Mail.
International orders are sent via Standard Air Mail.
None of the above are tracked services so please contact us if this is a service you would prefer. You can reach us via email here: info@charlottehoggdesign.com
Due to the nature of our products all prints are non returnable.